Q: Are you a factory or a trading company?
A: We are a factory with a 120,000 square meter industrial park specializing in display shelves and racks research, development, production, and customization.

Q: Do your factory accept custom production?
A: Yes, of course! We support diversified customized production according to customer's layout. And our professional design team can also provide you a CAD Drawing and 3D effective.

Q: Can I get a sample for quality evaluation?
A: Yes, the sample can be offered with sample charge and freight cost prepaid.

Q: How can I get a quotation for the products I'm looking for from your factory?
A: To provide you with the most precise and competitive pricing, we need you to provide us the key information of Product Dimensions(Length, Depth, and Height, Layers of the shelves), Intended Order Quantity? And we will calculate the price and send you a quote ASAP.

Q: How can I install the shelf and rack?
A: We can offer you the installation video guide.

Q: What's your company after-sales service policies for your products?
A: Generally our after-sales service is 1 year and can provide replacement parts.